Our Terms & Conditions

From here you can view and download our Terms & Conditions, Cancellation Policy, Liability Disclaimer and Bike Rental Agreement.

CANCELLATION POLICY

Your reservation will be automatically confirmed after the payment of the total amount of the guided tour, bicycle rental and related services. Reservations with no payment will be automatically cancelled after 24 hours. 

Cancellations are possible: 

  • 100% REFUND - of total amount until 15 days before the tour and rental date.
  • 50% REFUND - until 48 hours before the tour and rental date
  • For cancellation after the above time no refunds can be made

Tour cancellations due to weather conditions : tours will be held also in moderate rain and hot conditions, in case your guide will declare weather conditions as unsafe, your tour will be rescheduled to the next date available or in alternative and upon your choice, the tour will be refunded in full.

LIABILITY DISCLAIMER

In relation to your participation in our tours you declare that you are over 18 years old and you accept and subscribe the following points under your full responsibility. 

  • You and all member of your group are in good health and physical conditions. 
  • You and all member of your group are aware of the tour description: timing, distance, elevation gain and technical level.
  • You confirm it is fully within your cycling skills to complete it. 
  • You and all member of your group have a full travel insurance covering health issues and accidents during your stay in Thailand. 
  • You agree that Lannaroads and its guides are not responsible in any case of physical and material damages that may occur during the tour.

BICYCLE RENTAL

All bicycles are delivered in perfect riding conditions and must be returned in the same state. Damages deriving from misusing such as broken parts, damages or stealing are not included in the bicycle rental price and will have to be refunded.

By renting a bicycle you are fully responsible for the bicycle during the whole rental period.

VIEW AND DOWNLOAD OUR RENTAL AGREEMENT

Address

39/7-8, Ratchamankha Rd.,
Phra Sing,
Muang, Chiang Mai 50000 Thailand

Contacts

Email: info@lannaroads.com
Phone: +66 (0) 53207091
Mobile: +66 (0) 884106474
(0 not required in Thailand)